Are you a detail-oriented, reliable, multi-tasker that is friendly and can work as a customer-focused professional? We are fast paced, never boring, fun and reputable towing company that has been in business for over 30 years! We are seeking an individual with great communication skills to train to become a Tow Truck Dispatcher who will help keep our dedicated company drivers on the move! As a dispatcher, you will play a vital role in coordinating towing operations, ensuring prompt response times, and providing excellent customer service.
Key Responsibilities:
Receive and prioritize incoming service calls from customers and law enforcement agencies
Dispatch tow truck drivers to service locations efficiently and accurately
Monitor the status of active calls and provide updates to customers as needed
Maintain clear communication with drivers and customers using phone, radio, and dispatch software
Document service details, vehicle information, and call outcomes in company records
Assist with scheduling, routing, and coordinating vehicle recovery operations
Handle roadside emergency situations calmly and effectively
Enter data into our system, keep clean files, and provide check-out services to customers.
Qualifications:
High school diploma or GED required
Prior dispatching experience is preferred (towing, transportation, or emergency services) but will consider applicants without experience.
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Proficient with computers and dispatching software
Excellent customer service skills
Willingness to work flexible hours, including nights, weekends, and holidays will provide you an opportunity to earn additional income
Benefits:
Competitive hourly pay: Starting at 16-$18/hr, Estimated: 36-$40K /yr
Supplemental dental, and vision insurance options
Paid time off
Opportunities for advancement and paid training
Fun, Dynamic, Fast-Paced Team Environment
How to Apply:
Ready to take the next step in your career? Please submit by replying to this ad your resume and a brief cover letter explaining your interest in the position. We look forward to hearing from you!
Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Pre-Employment Requirements:
Drug Screening and Background Check
Principals only. Recruiters, please don't contact this job poster.